All Thevintea orders are shipped from Dubai, UAE, and we deliver internationally, including Europe, the USA, the UAE, and across the Middle East.
Processing & Delivery Times
Processing: Orders are prepared and dispatched within 1-4 business days.
Estimated delivery:
- Within the UAE: 1-7 business days
- International: 7-14 business days
Delivery times can vary depending on your location, customs clearance, and courier delays.
Shipping Carrier & Rates
We ship with Aramex. Shipping costs are calculated at checkout based on your destination and the weight of your order.
Tracking
Every order ships with a tracking number. If you haven’t received yours or need help finding it, email us at support@thevintea.com.
Customs, Duties & Taxes
For international orders, any customs duties, import taxes, or additional fees charged by your country are the customer’s responsibility. Delayed, Missing, or Lost Packages
If your order hasn’t arrived within the estimated window, contact us at support@thevintea.com and we’ll investigate with the courier and work to resolve it as quickly as possible.